This time, it was my turn to call someone for help.
The phone rang half a ring before I heard a familiar “Hello?” on the other end.
“Hi, James, it’s Mack. I need a favor from you, and I need today, before 5 pm.”
“Not urgent, huh?”, James teased.
“Not really, I just need it today. And I need you to keep it quiet,” I warned.
This is the second post in a series. See Behind Locked Doors: Part 1.
It all started when the phone rang, which was typical.
Typical in the days when I was a security manager…
“Information Security, Mack here,” I said, as I continued to read the magazine in front of me.
“Hey Mack, this is Leeda. I need your help,” the voice said, as my mind started coming back online.
Leeda was a manager in Internal Audit; when I heard from her, it usually meant I had to carve a few weeks out of my schedule. Fast.
In previous posts, I described how I gained access to the data center area and then the data center proper.
I had bypassed door #1 and door #2.
My new colleagues were not happy.
In my previous post, I described a data center failure that I discovered as the newly hired security manager of a prominent company.
In this post, I describe my next adventure.
NOTE: Some of the details below were changed a bit to protect the guilty. I tweaked their noses enough. :)
One company I worked at had a sad data center failure, and I’m not talking a power outage or a fire or theft.
When I arrived at this company, it had no security department. Few security processes. Little security.
And the company also made two interesting mistakes when it hired me.
During an audit, I had a vendor provide me with access to data I shouldn’t have, no questions asked. I didn’t ask for the access, I just needed some information for my audit.
The audit involved checking some vendor software to determine whether it is patched by IT on a regular basis. I obtained from IT a screenshot of the version number of software that was installed, but needed to know the last couple of versions released by the vendor. The admin was going to send me the URL because he said I probably wouldn’t find it the info on the vendor’s site. After a couple days of waiting for the URL, I took matters into my own hands and went to the vendor’s website.
Minutes later, one of the security techs met me at Lynn’s cube with a box that we quickly filled with the contents of her desk: files, CDs, DVDs, notedpads, books, etc. The other help desk analysts in adjacent cubes looked at us with silent questions on their faces.
I noticed that one of them was a new employee that had attended my security presentation in employee orientation last week, so he knew who I was. That meant rumors would spread quickly. While I never enjoyed walkouts, they reminded the staff that security incidents have consequences.
This is a multi-part series. See Internal Attacker Detected: Part 1, Internal Attacker Detected: Part 2, and Internal Attacker Detected: Part 3.
Others on my team had already imaged the old computer and had started imaging the new one across the network as soon as my meeting with Lynn began (by design, she was not told of the meeting beforehand). Both images would be sent off to the Forensics team.