Poor testing and a seemingly simple process conspired against me when I tried to make 36 delicious cups of coffee.
Since I make coffee every morning in my own unit at home, and the instructions were posted next to the coffee maker, I was confident.
But I had never made that many cups of coffee or used a commercial coffee maker. And this machine had a thermos-like carafe that held the coffee and kept it hot.
The instructions said the first step was to turn the coffee maker on. It went down the drain from there.