ACL Error: Cannot Export to Excel

Next time you get the cannot perform export to Excel error in ACL, try one of the 3 solutions described below.  The full text of the error is:

 Cannot perform the export.
You can export fields with maximum of 254 characters to Excel.

Stinkin Thinkin Reboot

Recently I was having a problem with my phone connecting to another device, and I tried almost everything, including reconfiguring my phone and the other device. Finally, I decided to reboot my phone, and suddenly my phone connected. Perhaps the device configuration + phone reboot was what it needed, but I now wonder if the phone reboot alone would have done the trick and saved me a lot of unnecessary work. The problem is, I won’t know unless it happens again.

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Error: ACL Desktop cannot complete this function

When you’re trying to load a new file into an ACL table, you’ll sometimes get this error:: “Application error. ACL Desktop cannot complete this function…contact ACL Technical Support…” (see below).

Here’s the situations in which I’ve encountered this error, and how I’ve fixed it (most common and easiest to fix situations are first).

ACL tip: “Unfreezing ACL”

Occasionally when using ACL, the application appears to freeze when I open a dialog box. So I restart ACL and it works fine until I repeat the action that “froze” it in the first place. For me, it always happens when I open the Edit Layout dialog box to create a computed field. Never any other window.

Or in ACL terms, also known as “What happened to the Edit Layout screen?”

Note to non-ACL users: This problem isn’t particular to ACL, so you might want to read the “Finding the Cause” topic below before you blow off this post entirely.

I’ve noticed that this only occurs after I last used ACL on a 2-monitor system. The setup I normally use is my laptop screen plus an additional monitor.  But when I’m at home or on the road and only have my laptop, fire up ACL, and go to Edit, Layout, the problem occurs: apparent ACL freeze with every other application working.